Why is my prepaid meter blocked?
- It happens occasionally that a pre-paid electricity meter is “Blocked by Credit Control” due to arrears Rates or the Account Payment was made after the due date.
Why is my prepaid meter showing red light?
It's completely normal for there to be a flashing red light on your meter. In fact, the light shows that energy is being used – and sometimes it will flash faster if there is more energy being used.
My meter is dispensing fast.
All prepaid meter token is generated from one central server both for online payments and the vending office. There is no difference buying online. Please turn of all appliances when not in use as appliances left on standby can still draw about 20% ...
Can I load the token I purchased on another prepaid meter?
The token is generated and encrypted using the unique ID of the meter. This is to ensure that the token generated can only be used by the specific meter.
Why is my meter on Tamper Mode?
Tamper mode is a situation where the prepaid meter is on yet unable to supply current/power to the customer’s premises. This might be caused by the following reasons: Wrong connections. Worn out wires. Attempting to hack the meter Faulty meter ...
I bought for a wrong meter number.
A token is generated and encrypted using the unique ID of the prepaid meter number. This is to ensure that token generated can only be used by the specific meter number it was vended on. You can only load the token digits for the meter number you ...