How to login into my account?
- Go to www.myefactory.com
Enter your registered mobile number and password, then click on ‘login’. If you had used a device to purchase electricity at least once, your login details would have been saved and you won’t be required to login.
How to login into my account I can’t load my token? What is a DisCo? Why did my meter reject the token? Can I load the token I purchased on another prepaid meter? I was debited for a failed transaction How long does it take before my token expires? ...
Why is my prepaid meter blocked?
It happens occasionally that a pre-paid electricity meter is “Blocked by Credit Control” due to arrears Rates or the Account Payment was made after the due date.