How do I contact efactory?

How do I contact efactory?

  1. Contact support@myefactory.com or call 234 807 277 0999 

    • Related Articles

    • Can I download the efactory app?

      The efactory mobile app is still in development when it is ready you can download on the app store and the play store, you can use the web app for payment transaction 

    • Is efactory a registered company can o trust them with my money?

      Efactory is registered and has the right to operate, you can definitely trust us. 

    • FAQs

      How to login into my account I can’t load my token? What is a DisCo? Why did my meter reject the token? Can I load the token I purchased on another prepaid meter? I was debited for a failed transaction How long does it take before my token expires? ...

    • What do I do if my token is not generated after payment?

      Kindly contact our 24-hour support team at +234 807 277 0999 or send us an email at support@myefactory.com. 

    • I was debited for a failed transaction

      Usually, you will receive a reversal from your bank within 24 hours. Kindly contact our 24-hour support team on +234 807 277 0999 or send us an email at support@myefactory.com if you don’t.